Metrics
Program performance across the Affordability Navigator pilot · supervisor view
Action Items
Statuses that need a human — surfaced to the enrolling CHW · available actions: add comment and resolve
Client Directory
Every client ingested through the pilot · click a row to open the client record
Clients
| Client | Pillars | Status | Assigned CHW | Language | Contact | Last Activity |
|---|---|---|---|---|---|---|
| Rosa Alvarez AN-2026-0142 · DOB 03/14/1971 |
Medical DebtCash / EAP |
In progress | Marisol Peña | Spanish | Text | Today · 9:41 AM |
| Jean-Baptiste Pierre AN-2026-0136 · DOB 07/02/1958 |
Eviction |
In progress | Andre Toussaint | Haitian Creole | Call | Yesterday · 2:20 PM |
| Wei Chen AN-2026-0129 · DOB 11/28/1963 |
Insurance |
In progress | Grace Lam | Mandarin | Text | Aug 23 · 10:34 AM |
| Fatima Rahman AN-2026-0117 · DOB 05/19/1984 |
Cash / EAP |
In progress | Marisol Peña | Bengali | Call | Today · 9:41 AM |
| Nadia Petrova AN-2026-0158 · DOB 08/11/1967 |
Medical Debt |
Needs action | Andre Toussaint | Russian | Call | Today · 10:12 AM |
| Dmitri Volkov AN-2026-0068 · DOB 01/07/1949 |
Medical Debt |
Completed | Grace Lam | English | Call | Aug 20 · 3:02 PM |
| Amara Diallo AN-2026-0104 · DOB 09/23/1990 |
InsuranceCash / EAP |
In progress | Marisol Peña | French | Text | Aug 22 · 1:15 PM |
| Marcus Whitfield AN-2026-0151 · DOB 02/03/1979 |
Medical Debt |
Needs action | Grace Lam | English | Text | Today · 10:40 AM |
| Sofia Restrepo AN-2026-0149 · DOB 10/08/1986 |
EvictionCash / EAP |
In progress | Marisol Peña | Spanish | Text | Aug 26 · 11:05 AM |
| Min-Jun Park AN-2026-0093 · DOB 06/12/1959 |
Insurance |
Completed | Grace Lam | Korean | Call | Aug 26 · 4:15 PM |
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Financial assistance result
Dollar For returned this determination from the answers above. Read it with the client.
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Connect with the enrollment team
What’s next
Call the organization with the client, then record what happened.